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Kay Jewelers

Services:

Jewelry

Phone: (205) 871-4045 
748 Brookwood Vlg, Birmingham, AL 35209
 
Overall Rating
4.7 out of 5.0
Quality of Service:
4.6/5.0
Responsiveness:
4.7/5.0
Professionalism:
4.8/5.0
Value for Cost:
4.7/5.0
Flexibility:
4.7/5.0
 
18 Total Reviews
 
Future Mrs. Ezell
Wedding: 10/8/11
4.1 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
4.5/5.0
Professionalism:
4.0/5.0
Value for Cost:
3.5/5.0
Flexibility:
4.5/5.0
got all our rings from here. the people are nice and helpful. the only problem i have is the white gold does fade pretty quick.. and on my eng. ring i've had to send it back 2 times already (haven't had it a year yet) b/c the diamonds keep falling out (even AFTER doing the inspections) i'ts just very frustrating.
Candace
Wedding: 10/7/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
They have great wedding bands!
Kari Nesbitt
Wedding: 9/25/10
4.9 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Great selection and very affordable.
Felix1028
Wedding: 8/7/10
3.9 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
4.5/5.0
Professionalism:
5.0/5.0
Value for Cost:
3.0/5.0
Flexibility:
3.0/5.0
Although they have courteous and professional service, with prices that are comparable to other places in town, the quality of their rings is a problem. My main problem with it was that our white gold wedding rings fade into yellow a whole lot faster than the engagement ring I bought somewhere else. I am glad I bought the lifetime platting, but I am very unhappy about having to send my ring out twice a year :(
Amber2010
Wedding: 5/1/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I got my wedding band here and it came in so quick! It was here in like a week, Everyone was really nice!
Lori_J
Wedding: 11/28/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Very helpful!
lyles013
Wedding: 1/3/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
My our rings were on sale when we got them. I can go back for all eterninty and have it cleaned, resized and dipped in the covering. WE LOVE OUR RINGS!!!
Marla
Wedding: 7/2/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
They have an amazing selection of wedding rings at Kay.It wasn't an easy task to pick one but the sales people where wonderful and help me narrow it down to a magnificent ring with a really good cut.My husband was really impressed with their low prices and he wanted to also buy me a pair of earrings to go with my wedding dress.If I have my way I will be back to buy more jewelry in the near future.Thanks Kay!
juli-evie
Wedding: 6/6/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Ring was beautiful and resonably priced, the in-store help was friendly and efficient.
Sadie
Wedding: 4/26/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We loved what we got, and the price was pretty decent too!
redgul205
Wedding: 2/29/08
4.9 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
5.0/5.0
my husbands wedding band came from jay's and the style was so authenic. they were very willing to bargain.
Kellie
Wedding: 9/1/07
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Absolutely loved our rings! Just what we were looking for, and is the same quality as the higher priced jewelers... they even gave us a really great deal on our bands because my engagement ring was purchased there. Very helpful staff!
jlo9906
Wedding: 9/9/06
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Groom's ring came from here. It's very unique and we both loved it. Very helpful.
corysbride
Wedding: 10/8/05
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
4.5/5.0
Kay jewelers provided all the jewelery for our wedding. The rings were/are beautiful and we had no problems with service.
Leslie
Wedding: 6/25/05
4.1 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
4.0/5.0
My husband got my engagement ring from Kay. The ring was great, except they gave him a ring 4 sizes larger than what he asked for. Poor guy didn't really pay attention; he just assumed they would get the size right. And it took several weeks to get the ring sized and back to me. I have the "insurance" that Kay offers. I go in every 6 months to have it checked and cleaned. It's definitely worth it! I had a diamond fall out 3 months ago, and, of course, they repaired it at no cost to me.We also bought our bands here. The staff at Kay was great to work with in selecting our bands. They explained the differences in the metals used and were not assertive in asking us to buy extra products or services.
jiller
Wedding: 6/4/05
4.8 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
My husband and I bought our wedding bands at Kay Jewelers. We got a great deal at a great price!
b
Wedding: 6/4/05
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
My fiance and I got our wedding bands at Kay Jewelers. We both had them engraved at a very reasonable price. The engraving came back within a week.
Jennifer
Wedding: 3/27/99
2.9 out of 5.0
Quality of Service:
2.5/5.0
Responsiveness:
2.0/5.0
Professionalism:
3.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
3.0/5.0
We used this jeweler for our rings. My husband had a very easy time of picking out my ring. When we went together to purchase the bands we were a bit rushed. However, it was on the weekend when they tend to be most busy.
 
 
Find Kay Jewelers reviews from newlyweds in Birmingham that used Kay Jewelers for wedding Jewelry services.